MarTech & AI
Pew Survey: Majority in Wealthier Countries Expect AI to Cut Jobs
Pew's 37-country survey found a median 46% of adults expect AI to reduce jobs over 20 years. Expectations run highest in high-income markets like Australia, South Korea and the U.S.

In 34 of 37 countries surveyed by Pew Research Center, more people expect artificial intelligence to lead to fewer jobs than more jobs over the next 20 years.
Pew published the report on Sept. 17. Across all 37 countries, a median of 46% of respondents said AI will lead to fewer jobs in their country, while 9% said more jobs. Another 25% said they weren't sure.
The survey covered 42,151 adults in 36 countries between Feb. 8 and May 13. U.S. figures come from two separate surveys of American adults.
Job-Loss Expectations Are Higher in Wealthier Countries
A median of 55% of adults across 18 high-income countries say AI will lead to fewer jobs in their country over the next two decades, Pew reports. Across 18 middle-income countries, the median drops to 36%. The report sorts countries using World Bank income groups, with the median representing the middle value among countries in each group.
Respondents in middle-income countries were more likely to say they weren't sure, at a median of 34% against 22% in high-income countries.
The report also compares each country's result with its GDP per capita and finds a correlation of 0.60. Australia and South Korea posted the highest shares expecting fewer jobs, at 76% each, followed by the U.S. at 71%. Pew calls Singapore an outlier: GDP per capita there sits close to $100,000, yet only 46% expect fewer jobs.
A correlation means two measures tend to rise together across countries. It does not show that national wealth causes people to expect job losses.
The U.S. share is up from 64% in August 2024, a figure Pew first published last month.
AI Awareness Follows the Same Pattern
A median of 50% of adults in high-income countries say they have heard or read a lot about AI, compared with 27% in middle-income countries. The awareness analysis reports a 0.74 correlation between GDP per capita and that share. The range runs from 56% in Japan to 4% in Bangladesh.
In around half of the countries surveyed, people who have heard a lot about AI are more likely than others to say it will lead to fewer jobs. Respondents with less awareness are generally more likely to be unsure.
On a separate question about AI in daily life, the report found that in many countries people with higher awareness tend to feel more optimistic.
Views on Inequality and Overall Sentiment
A median of 35% in high-income countries say AI will widen the gap between rich and poor in their country, compared with 22% in middle-income countries.
On AI's growing use in daily life, a median of 40% in high-income countries say they are more concerned than excited, against 31% in middle-income countries. The report notes that concern and excitement are far less tied to GDP per capita than views on jobs or inequality.
South Koreans are among the most likely to expect job losses, yet just 18% say they are more concerned than excited, while 61% say they are equally concerned and excited.
What It Means for Marketers
Pew's country-level results give marketers a snapshot of how AI awareness and expectations differ across markets. They do not show how people respond to AI features, products or advertising. High-income countries post higher median shares for both AI awareness and job-loss expectations.
The data also does not establish that wealth or awareness causes pessimism. A separate Pew survey of U.S. adults, covered in June, found about half of U.S. adults using AI chatbots while more expected AI to hurt society than help it.
Looking Ahead
The share of adults who have heard a lot about AI rose in 11 of the 25 countries also surveyed last year, led by Nigeria at 14 percentage points. Middle-income countries also have the largest shares of respondents unsure how AI will affect jobs, and the report says opinion "may still be taking shape."
Source: Search Engine Journal (https://www.searchenginejournal.com/pew-ai-job-loss-expectations-survey/589836/) / Source: pewresearch.org (https://www.pewresearch.org/global/2026/09/17/globally-more-people-expect-ai-to-cause-job-loss-than-growth/)
Source: Search Engine Journal; Source: pewresearch.org




